Terms of Use — wGrow

1. Who we are

The Site is operated by wGrow Technologies Pte Ltd, a company incorporated in Singapore with UEN 200816810M, with its registered office at 114 Lavender Street, #07-51, CT Hub 2, Singapore 338729. You can reach us at [email protected] or +65 8942 6252.

2. Acceptance of these Terms

By accessing, browsing, or using the Site, or by submitting any communication to us through the Site, you agree that you have read, understood and accepted these Terms and our Privacy Notice. If you do not agree, do not use the Site.

If you are using the Site on behalf of an organisation, you represent and warrant that you have authority to bind that organisation to these Terms, and "you" in these Terms refers to both you personally and that organisation.

3. What these Terms cover (and don't)

These Terms govern only your use of the Site, including any content we publish on it (articles, case studies, field notes, code samples, illustrations and figures), and any communications you initiate through the Site (such as the brief form at /contact/).

They do not govern any client engagement we may carry out for you. Engagements are governed by separately signed agreements — typically a Master Services Agreement, one or more Statements of Work, and where personal data is involved, a Data Processing Addendum. In the event of any conflict between these Terms and a signed engagement agreement in respect of an engagement, the engagement agreement prevails.

4. Permitted use of the Site

You may, free of charge and on a non-exclusive, non-transferable, revocable basis:

browse and read content on the Site for your own informational and business-evaluation purposes;
print, save or quote reasonable extracts of content for personal, internal or non-commercial purposes, provided that you keep our authorship and copyright notices intact and clearly attribute wGrow when quoting publicly;
share links to pages on the Site;
contact us through the brief form, by email or by phone for legitimate enquiries about engaging us.

5. Things you must not do

You must not (and must not let any other person):

use the Site in any way that breaches any applicable law or regulation, including the Singapore Computer Misuse Act 1993, the Personal Data Protection Act 2012, or the Spam Control Act 2007;
access, attempt to access, or enable any access to any non-public area of the Site, our systems, or our service providers' systems, or attempt to bypass any authentication or rate-limit;
introduce or attempt to introduce any virus, worm, trojan, ransomware, logic bomb, or other malicious code;
conduct any denial-of-service or denial-of-availability activity, or generate load that materially burdens the Site;
copy, reproduce, republish, frame, mirror, or redistribute substantial parts of the Site's content, or use any of the content commercially, without our prior written permission;
remove, obscure or alter any copyright, trademark or other proprietary notice;
reverse engineer, decompile or disassemble any code we have published, except to the extent that applicable law expressly permits this notwithstanding a contractual restriction;
impersonate any person or organisation, including any wGrow employee, partner or client, or misrepresent your affiliation with any of them;
submit a brief or other message that is fraudulent, abusive, defamatory, harassing, or that contains personal data of a third party that you are not authorised to share with us;
use the brief form, our email or any other channel to send unsolicited bulk or commercial communication.

6. Automated access, scraping and AI training

You may operate well-behaved web crawlers and indexers on the Site provided they identify themselves truthfully via the User-Agent header, respect robots.txt and any meta-robots directives, observe reasonable rate limits, and do not attempt to evade access controls.

You may not, without prior written permission from wGrow, copy, ingest, scrape or extract any portion of the Site's content for the purpose of training, fine-tuning, evaluating, retrieval-augmenting or otherwise developing any large language model, generative model, or other machine-learning system, whether for internal, commercial or research use. For the avoidance of doubt, browsing by an end-user assistant (a "browse the web" tool) on behalf of a single human user, where the content is read once and not retained, is permitted.

The presence of a robots-allow rule does not constitute consent to such use; it controls indexing only. If you wish to train or fine-tune on our content, write to [email protected] first.

7. Submitting a brief or other communication

When you send us a brief, an email or any other communication through or in response to the Site, you confirm that:

the information you provide is true, accurate and not misleading at the time you send it;
you are authorised to send it on behalf of yourself and any organisation you represent;
the communication does not include personal data of any third party that you are not entitled to share with us, and does not include confidential information of a third party in breach of any obligation of confidence;
you grant us a non-exclusive, royalty-free, worldwide licence to read, store, route within wGrow, and use the communication for the purpose of evaluating it and replying to it.

Sending us a brief does not, by itself, create a contract or any obligation to engage with you. A binding engagement begins only when both sides sign an engagement agreement.

8. Intellectual property

The Site, and all text, graphics, photographs, illustrations, audio, video, code samples, structure, look-and-feel, and software that make it up, are owned by wGrow or our licensors and are protected by copyright, trademark, database and other intellectual-property laws. Except for the limited rights granted in section 4, all rights are reserved.

"wGrow", the wGrow name, the wGrow logo, and any product or service name we use on the Site are trademarks of wGrow Technologies Pte Ltd. Other names, logos and trademarks appearing on the Site (for example, those of clients, partners, technology vendors, certifications and standards bodies) are the property of their respective owners, used here for identification only and not to imply endorsement, affiliation or sponsorship beyond what is expressly stated.

Where a code sample, repository or article is published on the Site under an open-source licence (for example, on a linked GitHub repository), that licence governs your rights in that material. Where it is not, you must not assume one.

9. Third-party links and integrations

The Site contains links to third-party websites, repositories and services (for example, GitHub, partner and client sites, technology vendor pages). We provide these for convenience and context only. We do not control those third parties, do not endorse them by linking, and accept no responsibility for their content, terms or privacy practices. Your use of a third-party site or service is governed by that party's own terms.

10. Disclaimers

The Site and all content on it are provided "as is" and "as available". We make no representations or warranties of any kind, express or implied, about the operation of the Site or the accuracy, completeness, currency, reliability, suitability or availability of the Site or any content on it for any particular purpose. Where any warranty is implied by law and cannot lawfully be excluded, our liability for breach is limited to the maximum extent permitted by Singapore law.

Case studies, field notes and any metric, outcome figure or technical claim on the Site are illustrative of past or in-progress engagements and are not a representation, warranty or guarantee of the outcome of any future engagement. Outcomes for any engagement depend on facts that are specific to that engagement and are governed by the relevant signed engagement agreement, not by anything on the Site.

Nothing on the Site is legal, regulatory, financial, tax, medical, engineering or other professional advice. If you need such advice, retain a qualified adviser.

11. Limitation of liability

To the maximum extent permitted by Singapore law, neither wGrow nor any of its directors, officers, employees, contractors, agents, successors or assigns will be liable to you for:

any loss of profit, revenue, business, goodwill, opportunity, anticipated savings or data;
any indirect, incidental, consequential, special, punitive or exemplary loss or damage;
any loss or damage arising from your reliance on any content on the Site, or from any unavailability of, fault in, or interruption to the Site;
any loss or damage arising from a third-party site or service linked from the Site,

in each case whether such loss or damage was foreseeable or not, and whether the claim is brought in contract, tort (including negligence), statute or otherwise.

Subject to the next paragraph, our aggregate liability to you in respect of all claims connected with the Site (excluding any signed engagement, which is governed by its own terms) is capped at S$100 (one hundred Singapore dollars). For the avoidance of doubt, this cap does not affect the liability provisions of any engagement agreement we may have signed with you in respect of an engagement; those provisions apply to the engagement and prevail over this cap for matters governed by that engagement.

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under Singapore law — including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or under any non-excludable consumer-protection statute that may apply.

12. Indemnity

You agree to indemnify and hold harmless wGrow and its directors, officers, employees and contractors from and against all claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with your breach of these Terms, your misuse of the Site, your infringement of any third party's rights through use of the Site, or your unauthorised use of any content from the Site.

13. Privacy

Our collection and use of personal data in connection with the Site is described in our Privacy Notice. By using the Site you acknowledge that you have read and understood that notice.

14. Force majeure

We are not liable for any failure or delay in performing our obligations in respect of the Site to the extent that the failure or delay is caused by an event beyond our reasonable control — including acts of God, natural disasters, fire, flood, severe weather, epidemic or pandemic, war, terrorism, civil unrest, governmental action, regulatory action, labour disputes, telecommunications or internet outages, or unavailability or failure of any third-party infrastructure on which the Site depends.

15. Changes to the Site or these Terms

We may modify, suspend or discontinue all or any part of the Site at any time, with or without notice, and we may update these Terms from time to time. The effective date at the top of this page indicates when the current version applies. Your continued use of the Site after a change becomes effective constitutes your acceptance of the updated Terms; if you do not agree, stop using the Site.

16. Severability and assignment

If any provision of these Terms is found by a court of competent jurisdiction to be unenforceable or invalid, that provision will be modified only to the extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect. Our failure to enforce any provision is not a waiver of our right to do so later.

You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. We may assign or transfer these Terms (or any of our rights or obligations under them) to an affiliate, or in connection with a merger, acquisition, reorganisation or sale of all or part of our business, on notice to you.

17. Entire agreement

These Terms, together with our Privacy Notice and any other notices we publish on the Site, constitute the entire agreement between you and wGrow regarding your use of the Site, and supersede any earlier agreement on the same subject. Any signed engagement agreement we enter into with you stands separately and prevails over these Terms in respect of the matters it covers.

18. Governing law and jurisdiction

These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation, are governed by, and construed in accordance with, the laws of the Republic of Singapore, without regard to its conflict-of-laws rules.

Each party irrevocably agrees that the courts of the Republic of Singapore have exclusive jurisdiction to settle any such dispute or claim, and submits to the exclusive jurisdiction of those courts. Nothing in this section limits our right to seek injunctive or other equitable relief in any other competent jurisdiction to protect our rights.

19. Contact

Questions about these Terms? Write to us:

wGrow Technologies Pte Ltd
114 Lavender Street, #07-51, CT Hub 2, Singapore 338729
Email: [email protected] · +65 8942 6252
For privacy questions: [email protected]

The fine print, in plain English.